Can phone calls change Russian views about the war?

How To Change Russian Minds, One At a Time | GZERO World

As the war in Ukraine enters its second month, some two-thirds of Russians support Vladimir Putin’s invasion, according to local pollsters.

In part that’s because the Russian government has gone to great lengths to control information about the conflict. The government has banned Western social media sites, hounded independent journalists out of the country, and arrested thousands of anti-war protestors. Merely calling Vladimir Putin's “special operation” a “war” can land you in prison for up to 15 years.

But some outside Russia are taking an innovative and very straightforward approach to changing Russian opinions: picking up the phone.

Anton Krasun, a Ukrainian-born tech entrepreneur in Ireland, recently created the Call Russia project. It’s a website that links volunteers with a database of 40 million publicly available phone numbers in Russia. With one click, you are on the line with an ordinary Russian somewhere between Voronezh and Vladivostok.

Krasun says the idea isn’t to challenge people’s beliefs head on.

“We want to appeal to human feelings, no matter what your beliefs are, everyone values human life,” says Krasun. “What’s happening in Ukraine is not a 'special operation,' it’s a war, and children are dying."

"If enough Russians start to see things differently," he believes "we can stop this war."

So far, volunteers from 50 countries have made more than 90,000 of the calls. One of them, is Nikita, a Russian emigré artist in Brooklyn, New York. He let us sit in on some of his calls.

In one of them, a man picked up while sitting in a traffic jam in an unknown large Russian city. "Sure," he said, "we can talk."

Giving his name only as "you can call me 'you'," he was categorical: he supported the war. "Ukraine," he said, "is a seedbed of Nazis."

In another call, a woman who refused to give her name but said she was in Moscow had a milder view, but one still in line with the Kremlin's message. "This war was necessary, it was unavoidable," she said. "Obviously I feel for the people of Ukraine, but Im a patriot and I love my country -- I believe my president -- if he hadn't attacked Ukraine, the Ukrainian army would have attacked us first."

"Changing beliefs like these in Russia today wont be easy," according to Maxim Sytch, a professor at the University of Michigan who studies how social and organizational networks create power and influence.

For Sytch, who grew up in both Russia and Ukraine, It's not just a problem of poor access to information. Russians now hold "deeply entrenched beliefs" that have been shaped by years of state-guided propaganda about Western threats in general, and the rise of fascism in Ukraine in particular.

Russians have been told that this is a war to liberate Russian-speakers in Ukraine from a Nazi government bent on their extermination. To suddenly oppose this war, he says, Russians would have to give up that whole world view.

Still, despite long odds, Krasun and his team of volunteers are still calling. "We have a duty to try," he says.

Want more stories like this? Sign up for GZERO’s popular daily global politics newsletter, SIGNAL here.

More from GZERO Media

Israel seems intent on Rafah invasion despite global backlash | Ian Bremmer | World In :60

How will the international community respond to an Israeli invasion of Rafah? How would a Trump presidency be different from his first term? Are growing US campus protests a sign of a chaotic election in November? Ian Bremmer shares his insights on global politics this week on World In :60.

Former President Donald Trump speaks to members of the media in New York City, U.S., April 30, 2024.
REUTERS/Eduardo Munoz

The judge in the so-called hush money case in New York against presumptive Republican presidential nominee Donald Trump has fined the former president for repeatedlyviolating a gag order that bars him from publicly criticizing witnesses and jurors.

FILE PHOTO: A view shows parts of an unidentified missile, which Ukrainian authorities believe to be made in North Korea and was used in a strike in Kharkiv earlier this week, amid Russia's attack on Ukraine, in Kharkiv, Ukraine January 6, 2024.
REUTERS/Vyacheslav Madiyevskyy/File Photo

The United Nations found evidence that Russia struck the Ukrainian city of Kharkiv with a North Korean Hwaseong-11 missile in January, according to a new report.

An Israeli soldier looks on from a vehicle near the Israel-Gaza border, amid the ongoing conflict between Israel and Hamas, in Israel, April 30, 2024.
REUTERS/Amir Cohen

Despite offering a watered-down hostage deal proposal to Hamas, Israeli Prime Minister Benjamin Netanyahu on Tuesday said an invasion of Rafah — the southern Gaza city where over a million Palestinians are sheltering — would move forward “with or without” a cease-fire.

FILE PHOTO: OpenAI logo is seen near computer motherboard in this illustration taken January 8, 2024.
REUTERS/Dado Ruvic/Illustration/File Photo

Eight major newspapers, all owned by the hedge fund Alden Global Capital, are suing ChatGPT maker OpenAI in federal court in Manhattan, alleging copyright infringement.