Can OpenAI reach 1 billion users?

Sam Altman is seen on a mobile device screen next to an OpenAI logo in this illustration.

Sam Altman is seen on a mobile device screen next to an OpenAI logo in this illustration.

Jaap Arriens/NurPhoto via Reuters
OpenAI has big plans: The company behind ChatGPT wants to grow to 1 billion users in the next year, quadrupling its current count of 250 million.

How will it woo them? The startup is set to develop AI “agents” that can complete tasks for users rather than simply chat with them and launch its own search engine while further integrating ChatGPT with Apple products.

OpenAI, which Microsoft backs to the tune of $13 billion, wants to secure its financial future. (Microsoft has been building up its own internal AI capabilities and now considers OpenAI a “competitor.”) One way for OpenAI to grow is by adjusting its subscription revenue model. The company is reportedly considering expanding into advertising as a potential revenue model and hiring ad execs from top tech companies. The AI search engine Perplexity has already integrated ads into its business.

But it is also considering lowering its long-term costs by building data centers across the United States, something cofounder and CEO Sam Altman reportedly discussed with President Joe Biden at the White House in September. Chris Lehane, head of global policy at OpenAI, told the Financial Times that the company needs “chips, data and energy” to meet its expansion goals. Altman has previously expressed interest in raising trillions of dollars for a chip startup, though that hasn’t yet amounted to anything. Altman has, however, invested in Oklo, a nuclear power startup, that could power energy-intensive data centers.

Infrastructure investments could be key to a sustainable future as it grows — the company is reportedly losing billions a year training and deploying its models. But as Silicon Valley startups often go, profitability — or breaking even — could come long after achieving a user base in the billions.

More from GZERO Media

Five years ago, Microsoft set bold 2030 sustainability goals: to become carbon negative, water positive, and zero waste—all while protecting ecosystems. That commitment remains—but the world has changed, technology has evolved, and the urgency of the climate crisis has only grown. This summer, Microsoft launched the 2025 Environmental Sustainability Report, offering a comprehensive look at the journey so far, and how Microsoft plans to accelerate progress. You can read the report here.

Armenian Prime Minister Nikol Pashinyan and Iranian President Masoud Pezeshkian shake hands as they meet with the media to make a joint statement following their talks in Yerevan, Armenia, August 19, 2025.
Hayk Baghdasaryan/Photolure via REUTERS

$3 billion: Armenia and Iran pledged to triple bilateral trade to $3 billion this week, just days after Yerevan inked a US-brokered peace deal with Azerbaijan.

An Indian paramilitary soldier guards a road during India's 79th Independence Day celebrations in Srinagar, Jammu and Kashmir, on August 15, 2025. Prime Minister Narendra Modi issues a stern warning to Pakistan, stating that India will not tolerate nuclear blackmail anymore and will give a befitting reply to the enemy. He asserts that India has now set a ''new normal'' of not differentiating between terrorists and those who nurture terrorism.
Photo by Firdous Nazir/NurPhoto

For four days in May, two nuclear rivals stood at the brink of a potentially catastrophic escalation, one that could impact a fifth of the world’s population.

People celebrate after early official results show Bolivian presidential candidate Jorge "Tuto" Quiroga of the conservative Alianza Libre coalition in second place, and as the ruling party Movement for Socialism (MAS) was on track to suffer its worst electoral defeat in a generation, in Santa Cruz, Bolivia, August 17, 2025.
REUTERS/Ipa Ibanez

20: The centrist Rodrigo Paz and the conservative Jorge Quiroga advanced to Bolivia’s presidential runoff election after winning the most votes in Sunday’s first round, ensuring that a left-wing politician won’t occupy the country’s presidency for the first time in 20 years.

Enaam Abdallah Mohammed, 19, a displaced Sudanese woman and mother of four, who fled with her family, looks on inside a camp shelter amid the ongoing conflict between the paramilitary Rapid Support Forces (RSF) and the Sudanese army, in Tawila, North Darfur, Sudan July 30, 2025.
REUTERS