☰
HomeLiving Beyond BordersGZERO WorldSignalIn 60 SecondsPuppet RegimeGZERO World PodcastContact UsAbout UsCareersPrivacy PolicyTerms

Visa's Jeni Mundy: Digitizing will help small businesses "thrive" after COVID

March 23, 2022
GZERO Staff
Visa’s Jeni Mundy: Digitizing Will Help Small Businesses “Thrive” After COVID | GZERO Media

youtu.be

Digitalization helped small businesses survive through the pandemic. Now, it'll make them "thrive," according to Jeni Mundy, Visa's global SVP for Merchant Sales & Acquiring.

She's upbeat about the future. "Small businesses are feeling optimistic ... so [there are] reasons to feel positive," Mundy says during a livestream conversation on small businesses and pandemic recovery hosted by GZERO Media in partnership with Visa.

Her company, she explains, has been keeping track of this sentiment over the past two years, and the polling shows things are going in the right direction. Visa's recent findings show that 90% of small businesses in nine different markets around the world were optimistic about the future. Even at the beginning of the pandemic three-quarters of them felt the same way.

Also, Mundy says that small businesses are increasingly searching for the tools to be able to operate in the digital age. In developing countries, this means not asking governments for direct support but rather better internet or payments systems in order to connect to digital marketplaces.

Watch more: How can small businesses thrive after COVID?

From Your Site Articles

More from GZERO Media

Tools and Weapons – In Conversation with Ed Policy

Microsoft

In this episode of Tools and Weapons, Microsoft Vice Chair and President Brad Smith sits down with Ed Policy, President and CEO of the Green Bay Packers, to discuss how purpose-driven leadership and innovation are shaping the future of one of the world’s most iconic sports franchises. Ed shares how technology and community-focused initiatives, from Titletown Tech to health and safety innovations on the field, are transforming not just the game of football, but the economy and culture of Green Bay itself. He explains how combining strategic vision with investment in local startups is keeping talent in the Midwest and creating opportunities that extend far beyond Lambeau Field.

Subscribe and find new episodes monthly, wherever you listen to podcasts.

Hard Numbers: Israel assassinates Hezbollah commander, DOGE gets DOGE’d, Ethiopian volcano erupts, Not much to show for COP30

People walk past a damaged building during the funeral of Hezbollah's top military official, Haytham Ali Tabtabai, and of other people who were killed by an Israeli airstrike on Sunday, despite a U.S.-brokered truce a year ago, in Beirut's southern suburbs, Lebanon November 24, 2025.
REUTERS/Mohamed Azakir

The Israeli military assassinated a senior Hezbollah commander in an airstrike on the Lebanese capital of Beirut on Sunday. The attack killed at least five people overall.

What We’re Watching: Russia-Ukraine peace deal, Rough weekend for Brazil, Mass school abductions in Nigeria

Servicemen of the 148th Separate Artillery Zhytomyr Brigade of the Armed Forces of Ukraine fire a Caesar self-propelled howitzer towards Russian troops at a position on the front line, amid Russia's attack on Ukraine, near the frontline town of Pokrovsk in Donetsk region, Ukraine November 23, 2025.
REUTERS/Anatolii Stepanov

After facing backlash that the US’s first 28-point peace deal was too friendly towards Russia, American and Ukrainian negotiators drafted a new 19-point plan on Monday.

Japan-China spat over Taiwan escalates

Japanese Prime Minister Sanae Takaichi (R) answers a question from Katsuya Okada of the Constitutional Democratic Party of Japan during a House of Representatives Budget Committee session in Tokyo on Nov. 7, 2025. At the time, Takaichi said a military attack on Taiwan could present a “survival-threatening situation” for Japan.
Kyodo via Reuters Connect

Tensions between Tokyo and Beijing hit a boiling point last Friday after Japan’s Prime Minister Sanae Takaichi suggested that her country would defend Taiwan if China attacked the island. Tensions have grown since.

Anatomy of a Scam

Anatomy of a Scam

Mastercard

Behind every scam lies a story — and within every story, a critical lesson. Anatomy of a Scam, takes you inside the world of modern fraud — from investment schemes to impersonation and romance scams. You'll meet the investigators tracking down bad actors and learn about the innovative work being done across the payments ecosystem to protect consumers and businesses alike.

Watch the first episode of Mastercard's five-part documentary, 'Anatomy of a Scam,' here.

About UsCareers PressContact Us Privacy PolicyTerms of Use
© 2025 GZERO Media. All Rights Reserved | A Eurasia Group media company.