You Can't Manage What You Can't Measure

June 24, 2019

You Can't Manage What You Can't Measure #GillianTett #GZW138 #CL0

How do you measure success? Maybe it's by money, job, or family. Whatever it is, there's usually something tangible to gauge. But what happens when the old metrics stop working? This week Ian Bremmer sits down with Gillian Tett of the Financial Times, who says the scales by which we evaluate everything from the global economy to what constitutes a monopoly is in dire need of a makeover.

After a season of upheavals, Chile goes back to the polls

Supporters of Jose Antonio Kast, presidential candidate of the far-right Republican Party, wave Chilean flags as they attend one of Kast's last closing campaign rallies, ahead of the November 16 presidential election, in Santiago, Chile, on November 11, 2025.

REUTERS/Rodrigo Garrido

This Sunday, close to 16 million Chilean voters will head to the polls in a starkly polarized presidential election shaped by rising fears of crime and immigration.

Viewpoint: When Chinese robots replace service jobs

A robot waiter, serving drinks at the Vivatech technology startups and innovation fair, in Paris, on May 24, 2024.

Magali Cohen / Hans Lucas via Reuters Connect

Imagine sitting down at a restaurant, speaking your order into your menu, and immediately watching a robot arrive with your food. Imagine the food being made quickly, precisely — and without a human involved, because the entire restaurant is fully roboticized.

You Can't Manage What You Can't Measure

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Imagine sitting down at a restaurant, speaking your order into your menu, and immediately watching a robot arrive with your food. Imagine the food being made quickly, precisely — and without a human involved, because the entire restaurant is fully roboticized.

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You Can't Manage What You Can't Measure

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Subscribe to GZERO Media's newsletter: Signal

More from GZERO Media

Why the next financial crisis might already be underway—and why no one’s talking about it.

Ian breaks down the history of economic bubbles–from tulips to tech–and asks whether AI is the next one to pop.

Think you know what's going on around the world? Here's your chance to prove it.

This Sunday, close to 16 million Chilean voters will head to the polls in a starkly polarized presidential election shaped by rising fears of crime and immigration.

GZEROMEDIA

Subscribe to GZERO Media's newsletter: Signal

Argentina’s president Javier Milei inherited inflation that was over 200%, but after 18 consecutive months of it falling, it now stands at just 31%.

Imagine sitting down at a restaurant, speaking your order into your menu, and immediately watching a robot arrive with your food. Imagine the food being made quickly, precisely — and without a human involved, because the entire restaurant is fully roboticized.