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How should business leaders manage the return to work?

Kevin Sneader, global managing partner for McKinsey & Company, provides perspective on how corporate business leaders think in response to the coronavirus crisis:

As workplaces reopen, how should leaders manage the return to work?

Well, let me start by saying that first, return is not a date, it's a muscle. We've seen cities with the tightest of rules and disciplines experience a second or third wave of the coronavirus. Indeed, Melbourne and Hong Kong bring this life today, for all of us. Therefore, it's not a question of announcing a date for return and saying everything is done. Instead, it's about a process, one that will have a series of ups and downs. In fact, two steps forward, one step or more back, maybe the story of our times. We need to be able to live with disruption as usual and respond with a tailored, relevant set of actions.


As one CEO said to me, "it's really a combination of fast twitch and slow twitch." Fast twitch characteristics include the willingness to change plans and adjust based on refreshed data and insights. Slow twitch features include managing fundamental shifts that must impact the long term thinking of any business. And indeed, this will be the true test of leadership. After all, for many, this has been the real leadership moment for business leaders everywhere.

Urbanization may radically change not only the landscape but also investors' portfolios. Creating the livable urban centers of tomorrow calls for a revolution in the way we provide homes, transport, health, education and much more.

Our expert guests will explore the future of cities and its implications for your wealth.

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In a national referendum on Sunday, Chileans overwhelmingly voted in favor of a new constitution. But, why are people in this oasis of political stability and steady economic growth in South America willing to undo the bedrock of the system that has allowed Chile to prosper for so long?

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Europe's second wave: After a brutal spring in which Europe emerged as a coronavirus epicenter, the outbreak largely subsided across the continent in the summer, allowing many Europeans to travel and gather in large groups. But now, a second wave of infection is wreaking havoc across Europe, with the region reporting more than 1.3 million cases this past week alone, according to the World Health Organization, the highest seven-day increase to date. Former coronavirus hotspots like France, Italy, Spain, and the UK are again grappling with a record number of new cases that could soon dwarf the out-of-control outbreaks seen this past spring. Meanwhile, countries like Germany, Poland, and the Czech Republic that staved off massive outbreaks in the spring are also seeing an unprecedented number of new daily cases. As Europe now accounts for around 22 percent of all new COVID infections worldwide, hospitals in many cities are being swamped as many struggle to source life-saving equipment. As a result, Spain declared a national state of emergency Sunday, imposing nighttime curfews, while Italy imposed its strictest lockdown since May. Europe's Center for Disease Prevention and Control warned against complacency, noting that while transmission is mostly between younger people, keeping the death rate low, that could swiftly change if Europe doesn't get the virus in check.

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