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How should business leaders manage the return to work?

Kevin Sneader, global managing partner for McKinsey & Company, provides perspective on how corporate business leaders think in response to the coronavirus crisis:

As workplaces reopen, how should leaders manage the return to work?

Well, let me start by saying that first, return is not a date, it's a muscle. We've seen cities with the tightest of rules and disciplines experience a second or third wave of the coronavirus. Indeed, Melbourne and Hong Kong bring this life today, for all of us. Therefore, it's not a question of announcing a date for return and saying everything is done. Instead, it's about a process, one that will have a series of ups and downs. In fact, two steps forward, one step or more back, maybe the story of our times. We need to be able to live with disruption as usual and respond with a tailored, relevant set of actions.


As one CEO said to me, "it's really a combination of fast twitch and slow twitch." Fast twitch characteristics include the willingness to change plans and adjust based on refreshed data and insights. Slow twitch features include managing fundamental shifts that must impact the long term thinking of any business. And indeed, this will be the true test of leadership. After all, for many, this has been the real leadership moment for business leaders everywhere.

Empathy and listening are key to establishing harmonious relationships, as demonstrated by Callista Azogu, GM of Human Resources & Organization for Nigerian Agip Oil Company (NAOC), an Eni subsidiary in Abuja. "To build trust is very difficult. To destroy it is very easy," says Callista, whose busy days involve everything from personnel issues to union relationships. She sees great potential for her native Nigeria not only because of the country's natural resources, but because of its vibrant and creative people.

Learn more about Callista in this episode of Faces of Eni.

Saturday will mark the beginning of an historic turning point for European politics as 1,001 voting members of Germany's Christian Democratic Union, the party of Chancellor Angela Merkel, hold an online conference to elect a new leader.

Here are the basic facts:

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Joe Biden wants to move into the White House, but the coast isn't clear. He may need some bleach.

Watch more PUPPET REGIME here.

If former Homeland Security Secretary Jeh Johnson could give incoming Homeland Security Secretary Alejandro Mayorkas advice, what would it be? "Well, first I would say, 'Ali, I'm glad it's you, not me.'" His conversation with Ian Bremmer was part of the latest episode of GZERO World.

Listen: For the first time in twenty years extreme poverty around the world is growing. How does the developing world recover from a pandemic that has brought even the richest nations to their knees? David Malpass, the President of the World Bank, is tasked with answering that question. He joins Ian Bremmer on the podcast to talk about how his organization is trying to keep the developing world from slipping further into poverty in the wake of a once-in-a-century pandemic.

The GZERO World Podcast with Ian Bremmer. Listen now.

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