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GZERO World Clips

Highlights from the GZERO World with Ian Bremmer weekly television show.

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Emotional AI: More harm than good?

Generative AI mimics human-generated text, images, and video, and it's got huge implications for geopolitics, economics, and security. But that's not all - emotionally intelligent AI is on the rise.

And sometimes the results are ugly. Take the mental health nonprofit, KOKO, which used an AI chatbot to support counselors advising 4,000 people who were seeking counseling. The catch: The patients didn't know that a bot was generating the advice they were receiving. While users initially rated the bot-generated responses highly, the therapy lost its effectiveness once the patients were informed that they'd be talking to a fancy calculator.

The real question is: When does emotionally intelligent AI cross the line into emotionally manipulative territory?

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About the Show

about_gzero_world

Every week on GZERO World with Ian Bremmer, Ian explains the key global stories of the moment, sits down for an in-depth conversation with the newsmakers and thought leaders shaping our world.

Watch GZERO World on US public television and on GZERO's YouTube channel. GZERO WORLD with Ian Bremmer is a local public television program presented by THIRTEEN PBS.

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