The global Microsoft Digital Civility Index (DCI) improved in 2020, bouncing back from its lowest reading in four years, even as Covid-19 upended the world. A feeling of solidarity during the pandemic among people in some regions, as well as responsible online interactions by teenagers in particular, helped drive the index's three-point recovery. We released these findings in conjunction with international Safer Internet Day on Feb. 9 to shine a light on the need for safer, healthier and more respectful online interactions among all people. This latest report marks five straight years in which Microsoft has been examining civility and online risk exposure among young people and adults. To read the report and findings, visit Microsoft on the Issues.
