Empathy and listening are key to establishing harmonious relationships, as demonstrated by Callista Azogu, GM of Human Resources & Organization for Nigerian Agip Oil Company (NAOC), an Eni subsidiary in Abuja. "To build trust is very difficult. To destroy it is very easy," says Callista, whose busy days involve everything from personnel issues to union relationships. She sees great potential for her native Nigeria not only because of the country's natural resources, but because of its vibrant and creative people.
Learn more about Callista in this episode of Faces of Eni.