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COVID's Lessons About Humanity | Annabelle Santos, Small Business Owner

COVID's lessons on humanity for Annabelle Santos, small business owner

Inspiration struck Annabelle Santos when she struggled to find any products that could help soothe her baby girl’s eczema. Having grown up around plants and flowers, and with a background in biochemistry, Santos set out to make her own formula to help her daughter. Now she brings her mixtures of fruits, olive oils, and herbs to customers through her company, Spadét, which she founded in 2014. For years, she worked on her products from her home kitchen in New York City. Then, just before the pandemic hit, she got her big break: product placement in the whole northeast region of Whole Foods. In fact, her products shipped out to the stores just a week before lockdown. The pandemic was really tough on her business, but grants helped her keep afloat, and she’s looking forward to meeting with and healing customers now that restrictions have lifted.

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Should Small Businesses Embrace Public-Private Partners? | GZERO Media

Should small businesses embrace public-private partners?

Definitely, says Kiva CEO Chris Tsakalakis.

"No one individual or one group can fund what needs to get done in order to support these businesses," he says during a livestream conversation on small businesses and pandemic recovery hosted by GZERO Media in partnership with Visa.

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Visa’s Jeni Mundy: Digitizing Will Help Small Businesses “Thrive” After COVID | GZERO Media

Visa's Jeni Mundy: Digitizing will help small businesses "thrive" after COVID

Digitalization helped small businesses survive through the pandemic. Now, it'll make them "thrive," according to Jeni Mundy, Visa's global SVP for Merchant Sales & Acquiring.

She's upbeat about the future. "Small businesses are feeling optimistic ... so [there are] reasons to feel positive," Mundy says during a livestream conversation on small businesses and pandemic recovery hosted by GZERO Media in partnership with Visa.

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How Can Small Businesses Thrive After COVID? | GZERO Media

How can small businesses thrive after COVID?

Two years ago, life as we knew it came to a halt. COVID-induced lockdowns and quarantines hit businesses hard, shuttering stores and restaurants on main streets around the globe.

Now, COVID restrictions have been lifted throughout much of the West. While many businesses that survived (or launched amid) the pandemic are equipped with the creative, innovative spirit that helped them weather 2020-2021, challenges remain.

GZERO Media, in partnership with Visa, hosted a livestream discussion with business experts to examine the consequences and possibilities emerging from COVID, and how micro, small, and medium-sized businesses can thrive. Participants included GZERO President Ian Bremmer, Visa’s Global SVP Merchant Sales & Acquiring Jeni Mundy, US Chamber of Commerce’s Tom Sullivan, Kiva CEO Chris Tsakalakis, and SMEunited’s Veronique Willems. JJ Ramberg, the co-founder of Goodpods and former host of MSNBC’s Your Business, moderated.

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