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Visa’s Jeni Mundy: Digitizing Will Help Small Businesses “Thrive” After COVID | GZERO Media

Visa's Jeni Mundy: Digitizing will help small businesses "thrive" after COVID

Digitalization helped small businesses survive through the pandemic. Now, it'll make them "thrive," according to Jeni Mundy, Visa's global SVP for Merchant Sales & Acquiring.

She's upbeat about the future. "Small businesses are feeling optimistic ... so [there are] reasons to feel positive," Mundy says during a livestream conversation on small businesses and pandemic recovery hosted by GZERO Media in partnership with Visa.

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How Can Small Businesses Thrive After COVID? | GZERO Media

How can small businesses thrive after COVID?

Two years ago, life as we knew it came to a halt. COVID-induced lockdowns and quarantines hit businesses hard, shuttering stores and restaurants on main streets around the globe.

Now, COVID restrictions have been lifted throughout much of the West. While many businesses that survived (or launched amid) the pandemic are equipped with the creative, innovative spirit that helped them weather 2020-2021, challenges remain.

GZERO Media, in partnership with Visa, hosted a livestream discussion with business experts to examine the consequences and possibilities emerging from COVID, and how micro, small, and medium-sized businesses can thrive. Participants included GZERO President Ian Bremmer, Visa’s Global SVP Merchant Sales & Acquiring Jeni Mundy, US Chamber of Commerce’s Tom Sullivan, Kiva CEO Chris Tsakalakis, and SMEunited’s Veronique Willems. JJ Ramberg, the co-founder of Goodpods and former host of MSNBC’s Your Business, moderated.

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Ukrainian forces fire howitzers at Russian positions near Makariv.

REUTERS/Maksim Levin

Watching the war in Ukraine

President Vladimir Putin said Sunday that Moscow will halt its military operation only "if Kyiv stops military operations and carries out well-known Russian demands." This is the same leader whose side twice agreed to and then violated a deal to evacuate civilians from the besieged city of Mariupol. On Monday, Russia said it would offer safe paths out of Kyiv, Mariupol, Kharkiv and Sumy, but some of the routes entail passage to Russia or Belarus, which Ukraine has called "immoral."

Ukraine says more than 11,000 Russian soldiers have been killed since the invasion began, more than 20 times Moscow’s only official death toll released to date. Roughly 1.5 million Ukrainians have already fled to neighboring European countries, raising the stakes for a common EU response to a refugee crisis that will surely worsen.

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Annie Gugliotta

What can governments do about cryptocurrency?

Visa announced on Monday it'll be the first major electronic payments platform to accept some cryptocurrency to settle transactions on its network. The move is the latest sign of growing trust in such virtual currencies by mainstream financial institutions worldwide — and a development that presents big challenges for governments around the world.

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