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Will consumers ever trust AI? Regulations and guardrails are key

Would you launch a product 52% of people said they feared would negatively impact their life?

If you answered no, you aren’t in the AI business. A recent Pew poll shows more than half of Americans describe themselves as more pessimistic than optimistic about artificial intelligence’s impact on their daily lives.


But the incredible potential of AI technology and its ease of proliferation means it’s coming, ready or not. The challenge to tech companies, governments, and civil society is standing up guardrails and regulations that will nudge public opinion toward widespread trust.

Former New Zealand Prime Minister Dame Jacinda Ardern, Microsoft Vice Chair and President Brad Smith and Eurasia Group President Ian Bremmer sat down to discuss the problem and its geopolitical implications in a recent Global Stage livestream, from the sidelines of the 78th UN General Assembly.

Watch the full Global Stage Livestream conversation here: Hearing the Christchurch Call

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“We’re heading toward a substantial U.S. recession,” said Robert Kahn, Eurasia Group’s Managing Director, Global Macro.. “We may even be in one now.” That notion challenges the official economic outlook released this week by the International Monetary Fund, which was more cautious in its assessment.

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The convergence of geopolitics and cyberspace

“Those same geopolitical tensions that we see in physical space certainly are playing out in digital space as well,” says Anne Neuberger, former US Deputy National Security Advisor for Cyber and Emerging Technologies.